Eureka Solutions Reviews

1. • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   Craig SHEARER – 19 Aug 19 – Add public reply
2. First class, issue report late Thursday evening at 4.30ish pm. Resolved for us opening up to commence trading first thing next day, very much appreciated. – Do you have any other feedback on the support service received?

   • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   Greig Murray – 16 Aug 19 – Add public reply
3. • 9/10 – How good were we at understanding your problem?
   • 9/10 – How well did we keep you informed of the status of your call?
   • 9/10 – How satisfied were you with the overall support service provided?

   Lorraine Phillips – 15 Aug 19 – Add public reply
4. • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   A Beard – 15 Aug 19 – Add public reply
5. • 9/10 – How good were we at understanding your problem?
   • 9/10 – How well did we keep you informed of the status of your call?
   • 9/10 – How satisfied were you with the overall support service provided?

   Linda Elias – 15 Aug 19 – Add public reply
6. • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   Linda Elias – 15 Aug 19 – Add public reply
7. Helped within minutes! – Do you have any other feedback on the support service received?

   • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   Jayne Mason – 14 Aug 19 – Add public reply
8. • 9/10 – How good were we at understanding your problem?
   • 9/10 – How well did we keep you informed of the status of your call?
   • 9/10 – How satisfied were you with the overall support service provided?

   Liz Jackson – 14 Aug 19 – Add public reply
9. • 10/10 – How good were we at understanding your problem?
   • 10/10 – How well did we keep you informed of the status of your call?
   • 10/10 – How satisfied were you with the overall support service provided?

   Zoe Graham – 14 Aug 19 – Add public reply
10. Very attentive, was able to calm me down, from worrying about not being able to pay wages. true professional – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Siobhan Higgins – 14 Aug 19 – Add public reply
11. Oh, always happy with Kevin - I felt a tad silly, but he still helped and understood! Thanks – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Vanessa Downing – 14 Aug 19 – Add public reply
12. Amy was very helpful. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Alan Rae – 14 Aug 19 – Add public reply
13. Helpful and speedy – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Collette Sherriff – 12 Aug 19 – Add public reply
14. • 10/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    Fiona Hawthorne – 09 Aug 19 – Add public reply
15. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Asa Ekstrand – 09 Aug 19 – Add public reply
16. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    A Beard – 09 Aug 19 – Add public reply
17. • 9/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    A Beard – 09 Aug 19 – Add public reply
18. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Amanda – 09 Aug 19 – Add public reply
19. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Rachel Potter – 09 Aug 19 – Add public reply
20. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    vanessa brazier – 09 Aug 19 – Add public reply
21. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Simon Wilkinson – 08 Aug 19 – Add public reply
22. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Kim Day – 08 Aug 19 – Add public reply
23. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Irene Grant – 07 Aug 19 – Add public reply
24. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Fiona Hawthorne – 07 Aug 19 – Add public reply
25. Case closed before client feedback given on solution. – Do you have any other feedback on the support service received?

    • 6/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 6/10 – How satisfied were you with the overall support service provided?

    A Beard – 07 Aug 19 – Add public reply
26. Rebecca Clark was prompt and solved my VAT issue fully. Very happy! – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Jayne Mason – 07 Aug 19 – Add public reply
27. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Jo Kilcoyne – 06 Aug 19 – Add public reply
28. • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    Herbert Sowemimo – 06 Aug 19 – Add public reply
29. • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    ROBERT Bailey – 06 Aug 19 – Add public reply
30. • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    Herbert Sowemimo – 06 Aug 19 – Add public reply
31. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Amanda – 02 Aug 19 – Add public reply
32. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Tina Brazier – 02 Aug 19 – Add public reply
33. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Elaine – 01 Aug 19 – Add public reply
34. • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    Liz Jackson – 01 Aug 19 – Add public reply
35. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Fiona Hawthorne – 01 Aug 19 – Add public reply
36. • 10/10 – How good were we at understanding your problem?
    • 8/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Belocine Musolo – 31 Jul 19 – Add public reply
37. • 9/10 – How good were we at understanding your problem?
    • 7/10 – How well did we keep you informed of the status of your call?
    • 8/10 – How satisfied were you with the overall support service provided?

    Ann Connor – 31 Jul 19 – Add public reply
38. Jaclyn was marvelous – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    John Brinded – 31 Jul 19 – Add public reply
39. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Erin – 30 Jul 19 – Add public reply
40. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Amanda – 29 Jul 19 – Add public reply
41. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Amanda – 29 Jul 19 – Add public reply
42. I may have missed the name of the consultant. Apologies if I got it wrong. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Berhe Gebru – 29 Jul 19 – Add public reply
43. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    John Gray – 29 Jul 19 – Add public reply
44. Very quick service – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Stephen Barclay – 29 Jul 19 – Add public reply
45. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Kenneth Mackenzie – 29 Jul 19 – Add public reply
46. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Samantha Proctor – 28 Jul 19 – Add public reply
47. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Asa Ekstrand – 26 Jul 19 – Add public reply
48. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Russell Inns – 26 Jul 19 – Add public reply
49. Thanks, Richard! All fabulous ;) – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Vanessa – 25 Jul 19 – Add public reply
50. • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    Dawn – 25 Jul 19 – Add public reply

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