Eureka Solutions Reviews

Based on 4258 reviews and 4255 ratings our customers rate us 9.7/10.

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

    • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    18 Jun 18 Add public reply

  1. Fantastic service once again, situation resolved without a moment of wasted time. Eureka's customer service and issue resolution is honestly second to none and I would happily recommend them to anyone. Thanks again Kevin and team. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

  2. Speedy and superb service as usual – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    15 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    14 Jun 18 Add public reply

  3. Superb service, he gave his time and all his effort to resolve a serious payment issue. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    14 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    13 Jun 18 Add public reply

  4. We had this issue previously, unfortunately we were unable to find a link to it. Eureka could also have checked to see if the issue had occurred previously. – Do you have any other feedback on the support service received?

    • 4/10 – How good were we at understanding your problem?
    • 8/10 – How well did we keep you informed of the status of your call?
    • 6/10 – How satisfied were you with the overall support service provided?

    13 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    13 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    12 Jun 18 Add public reply

  5. Thank you for the help and for providing a quick solution. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    12 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    12 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    11 Jun 18 Add public reply

  6. Quick resolution, resulting in minimal disruption to our service. Fantastic, thank you. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    11 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    11 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    08 Jun 18 Add public reply

  7. Sarah was really helpful and solved my issue really quickly. – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    08 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    08 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    07 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    07 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 8/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    07 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    06 Jun 18 Add public reply

    • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    06 Jun 18 Add public reply

    • 9/10 – How good were we at understanding your problem?
    • 9/10 – How well did we keep you informed of the status of your call?
    • 9/10 – How satisfied were you with the overall support service provided?

    06 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    05 Jun 18 Add public reply

  8. Very quick great – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    05 Jun 18 Add public reply

  9. Hilary is a pleasure to deal with – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    05 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    05 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    05 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    04 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    04 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    01 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    01 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    01 Jun 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    01 Jun 18 Add public reply

  10. Prompt and helpful – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    01 Jun 18 Add public reply

  11. sorted a little pesky problem – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    31 May 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    31 May 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    31 May 18 Add public reply

  12. Reza always answers our queries quickly and efficiently. :) – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    31 May 18 Add public reply

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    31 May 18 Add public reply

  13. Quick response, easy to follow instructions, all resolved in one short call – Do you have any other feedback on the support service received?

    • 10/10 – How good were we at understanding your problem?
    • 10/10 – How well did we keep you informed of the status of your call?
    • 10/10 – How satisfied were you with the overall support service provided?

    30 May 18 Add public reply

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