Klantenbeoordelingen voor Eureka Solutions

Great service as always - super speedy for a low priority query, much appreciated, – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lisa Hinnrichs Ward – 10/06/2026

Fast resolution of issue. Great support and patience from Tommy. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Rita Arora – 08.06.2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Nicola Stewart – 06/08/2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

steve mills – 04 Jun 26

Solved the issue and Tommy was pro-active in chasing up for any further info he needed from us. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gail Rodgers – 04 Jun 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lorraine – 03 Jun 26

Identified issue and explained how to fix very well – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Craig Yeoman – 03 Jun 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mandy – 03 Jun 26

Excellent support, Keep it up. Its good to work with honest competent people. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ian Robert Robertson – 03 Jun 26

This ticket did not start off well. This ticket is based on the service provided by Katie. I felt I was given the run around by the first person who was allocated to assist with the issue (Nadine) . Even when watching a process via my screen she did in fact was not watching as I found 30 mins into the process (no answer to my message & phone call). The case was reassigned and it was eventually able to be resolved. Katie investigated and tested the issue fully. It appeared to be a complex issue as involved setups in a number of system - not just Sage. – Do you have any other feedback on the support service received?

8/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lorraine H – 02/06/2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Drew Black – 05/29/2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jasmine Hughes – 29 May 26

Quick action – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Maria – 29 May 26

Daniel was really helpful in getting the reports set up I needed. I really appreciated the teams call to help with setting the reports up. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Manmeet Notay – 29 May 26

Super helpful as always, thank you :) – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kelly Dove – 05/28/2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Leeann Quigley – 28 May 26

Fantastic as always – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Louise O'Shaughnessy – 26 May 26

Very fast response and issue resolved and also provided an understanding of the type or restriction in place. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Anthony Torreggiani – 26/05/2026

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lucy Taylor – 22/05/2026

Ross helped me through a simple server issue. top man – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Andrew Walton – 22 May 26

Great help – Do you have any other feedback on the support service received?

9/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Jackie Budd – 21 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kirsty Harding – 21 May 26

There is nothing different advised . I know the invoice number is the same and the dates are different. This should raise a warning in the system never the less that a duplicate invoice has been received from the same supplier. – Do you have any other feedback on the support service received?

9/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
2/10 – How satisfied were you with the overall support service provided?

Lorraine – 21 May 26

Really prompt to resolve my issue. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Muriel Rauzet – 20 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gail Rodgers – 15 May 26

Query was answered and resolved very quickly. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mepo Sung – 14 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lewis Bell – 13 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Leisha Gail Mcluskey – 13 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jeanette Nethery Walker – 13 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mepo Sung – 12 May 26

Aatiya is always very helpful, provides a quick response, asks lots of questions to investigate and doesn't need prompting/chasing. Also explains clearly and puts in measures to prevent ongoing issues! Thank you :) – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jasmine – 12 May 26

All great – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Paul Girdlestone – 12 May 26

Thanks Daniel – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Lee – 08 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jeanette Nethery Walker – 07 May 26

Quick & easy to rectify the issue – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Hampson – 07 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lewis Bell – 07 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jeanette Nethery Walker – 06 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jeanette Nethery Walker – 06 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Laura McBain – 01 May 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

DBM PACKAGING – 30 Apr 26

Great support as always. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gail Rodgers – 30 Apr 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lewis Bell – 29 Apr 26

Great service as always....very knowledgeable – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Leeann Quigley – 29 Apr 26

thanks Ross, prompt service – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 29 Apr 26

Went away and resolved my query, above and beyond what was expected :) – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Rebecca Eustace – 28 Apr 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jo Taylor – 24 Apr 26

Amy is always really helpful an good at keeping you up to date with your call. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Audrey Bell – 23 Apr 26

Took a long time for the agent to understand the problem. Once Katie Otterson was involved things moved quickly to a positive conclusion. – Do you have any other feedback on the support service received?

5/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Alan Howat – 23 Apr 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

FIONA MUIR – 23 Apr 26

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

FIONA MUIR – 22 Apr 26

Eureka Solutions Reviews

Onze klanten geven ons 9.7/10, gebaseerd op 8958 beoordelingen en 8955 scores.

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