Klantenbeoordelingen voor Eureka Solutions

Luke was very quick at responding and resolving my issues. He was very informative and helpful. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Collett – 13 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kathryn Milliner – 12 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Wes Lee Henzell – 12 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Suzy Williams – 11 Jun 24

John is always super helpful and quick to resolve any issues we might have – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lisa Hinnrichs Ward – 11 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ryan – 10 Jun 24

Thanks Damian ! Your support is appreciated. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 07 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 07 Jun 24

Thanks again John! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Lee – 07 Jun 24

Great support as always. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kevin Cairns – 07 Jun 24

Thank you Heather for express support ! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 07 Jun 24

Thank you Tony ! Great support as always. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 07 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 06 Jun 24

The problem was solved very quickly on the same day I logged the query. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marg Daly – 06 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Suresh Vankadaru – 05 Jun 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

James Hassett – 05 Jun 24

Always great service from Ame – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jennifer Shilton – 04 Jun 24

Fantastic support received from Luke, he went through step by step and despite needing several attempts to solve my query, he didn't stop and eventually we managed to get my issue resolved. Top Marks for that! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Abdul Quayum – 04 Jun 24

John very kindly called to clarify the situation and walk me through both diagnosis and potential solutions - this was a bundle issue but still very helpful throughout despite it not being a direct NetSuite issue. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jake Harrison – 04 Jun 24

Damien was very helpful & called me back after 1 week to check if I had got sorted. at his suggestion i ask my IT to uninstall & reinstall excel & that fixed my problem thank you – Do you have any other feedback on the support service received?

7/10 – How good were we at understanding your problem?
7/10 – How well did we keep you informed of the status of your call?
7/10 – How satisfied were you with the overall support service provided?

Janis louden – 03 Jun 24

John was very helpful in resolving the issue with our workflow - unfortunately due to our company's management changes, there was a lot to adjust but he resolved the issue very quickly and was kind enough to call me back to discuss his plan and asked for my thoughts. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 31 May 24

Very efficient and quick to resolve my issue and find the necessary solution. Extremely pleasant to speak with and patient. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lisa Hinnrichs Ward – 31 May 24

Kaitlin was very good at following up with the issue and patient while waiting for the user to test it. A quick and easy resolution. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 31 May 24

Reece was very helpful with setting up the new currency within NetSuite, helping me even when I asked a very basic question! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 31 May 24

Even though i didn't explain it very well, Alanna picked up on what it was that i needed and was able to direct me to the right solution. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 30 May 24

10/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Vicky Bytheway – 29 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jennifer Masson – 28 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Dawn Smillie – 28 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jason Toovey – 23 May 24

Kirsty was very patient with us, and setting up new searches for ease of access while on the call – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 22 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

suresh vankadaru – 22 May 24

Thanks again for all your help John, it's very much appreciated. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Lee – 22 May 24

Reece was great. Knowledgeable, diligent and attentive. We had delays on our side due to conflicting priorities so were not able to test Reece's recommendations and SandBox set up yet. We will revisit in Mid to late June 2024 once our audit is complete and our Finance Technology Head is back in office. Great support by the Eureka team, delays were all on the Dotmatics side. – Do you have any other feedback on the support service received?

9/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Wes Lee Henzell – 22 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Dylan Baker – 21 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Rachel Potter – 21 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Debbie Jones – 21 May 24

Daniel was very helpful with resolving quite an odd error on the system, showing me how to fix it if it were to return. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kate Watson – 20 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Alfie – 20 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 20 May 24

Reece was super helpful and efficient. Thank you! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mercedes – 17 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

simon hewlett – 17 May 24

Luke dealt with my queries and sorted me in a very timely fashion, thank you Luke! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Anna Kennedy – 17 May 24

Great ! Thank you for your help. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 16 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

James Earl Hassett – 15 May 24

Thanks! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Lee – 15 May 24

Amy picked up the request and resolved quickly - thanks – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

victor – 15 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gerald Tomkinson – 14 May 24

quick and easy ! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 14 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 10 May 24

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Stephen Mills – 10 May 24

Eureka Solutions Reviews

Onze klanten geven ons 9.7/10, gebaseerd op 8333 beoordelingen en 8330 scores.

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