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10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gail Rodgers – 19 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 19 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 19 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 19 Jun 25

Chris resolved an issue with the bank rec, an issue that raised from an historic transaction years ago somehow. All fixed and back to normal. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jayne Heyes – 18 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Hampson – 17 Jun 25

Fast and spot-on help. Thank you – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Agnieszka De Araujo – 16 Jun 25

Chris was excellent - he was very tenacious and got to the bottom of the issue. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Calum Morrison – 16 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Stephen Mills – 13 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 13 Jun 25

7/10 – How good were we at understanding your problem?
7/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Richard Weir – 13 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Fraser Currie – 13 Jun 25

Excellent assistance received from Damien. Was a complicated issue but completely resolved. Thank you very much :-) – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Michelle Carey – 12 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 11 Jun 25

Not only did Tommy sort out my issue but he looked at the report that had previously been created and improved it! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Louise O'Shaughnessy – 11 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Louise O'Shaughnessy – 11 Jun 25

Really fast response and solution to issue, thanks. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jonathan Hemmings – 10 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 10 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Elaine – 10 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 10 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Alex Cannon – 09 Jun 25

I have dealt with Katie on a few queries, she is fab and always resolved. I did send over quite a puzzle this time to complete and thankfully she did a wonderful job to help us correct. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Jayne Heyes – 06 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Nicola – 05 Jun 25

Reece was incredibly efficient and polite. He understood my query and acted upon it immediately, providing satisfactory results. I would happily have Reece assist in future queries. If you could pass my thanks on it would be greatly appreciated. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Jones – 04 Jun 25

Robbie was really helpful and kept in touch until the problem was fully resolved and offered helpful suggestions. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Elaine – 04 Jun 25

John was quick to respond and understood what I needed. Excellent service. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Adele Farquharson – 04 Jun 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

kim Murphy – 04 Jun 25

Issue with BI - Narrowed down the possible cause and resolved. – Do you have any other feedback on the support service received?

9/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Graeme White – 02 Jun 25

8/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lini Nicholas – 02 Jun 25

The support provided by Kevin was excellent! Thank you. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Willie Blevins – 30 May 25

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Paul Mallon – 30 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Stephen Mills – 29 May 25

thank you Great service – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Juie Snook – 29 May 25

Fast and efficient as always 10/10 – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ashley Thoms – 28 May 25

Chris understood what was required & provided verbal support to ensure all correct & working – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 28 May 25

appreciated dealing with complex issue which had not happened previously – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 28 May 25

Thanks Luke. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Mark Lee – 27 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Kaiden Garland – 27 May 25

Katie was brilliant as usual – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Drew Black – 23 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Maria – 23 May 25

Great service as always – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Lisa Hinnrichs Ward – 23 May 25

Always appreciate the feedback and assitance John provides. He is very throrough. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Michelle Deamer – 22 May 25

10/10 - excellent quick response. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ashley Thoms – 21 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ron Edwards – 20 May 25

8/10 – How good were we at understanding your problem?
8/10 – How well did we keep you informed of the status of your call?
8/10 – How satisfied were you with the overall support service provided?

Scott Sellars – 19 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Ron Edwards – 16 May 25

thanks Ross for jumping on quickly & resolving problem – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Karen Kennedy – 16 May 25

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Alfie – 16 May 25

Issue stemmed from incorrectly implemented calculation (to be fair, this wasn't picked up by the user during UAT). Resolution was prompt and spot on. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Felix Haslimeier – 14 May 25

9/10 – How good were we at understanding your problem?
9/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Margaret Monaghan – 14 May 25

Eureka Solutions Reviews

Based on 8419 reviews and 8416 ratings our customers rate us 9.7/10.

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