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Eureka Solutions Reviews

Based on 8499 reviews and 8496 ratings our customers rate us 9.7/10.

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

08 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

08 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

08 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

08 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

08 Feb 16

  • 9/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

05 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

05 Feb 16

John explained throughout what he was doing and advised that he has logged the problem should this happen again to show what he done to rectify. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

05 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

05 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

05 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

04 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

04 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

04 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

04 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

Apologies for late reply - this email was in my junk mail – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

a1 + , quick response and fix – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

a1 + – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

Thank you Jonathan, quick and explained the solution well – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

03 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

02 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

02 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

02 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

02 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

02 Feb 16

Very efficient service provided by Jaqueline. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

01 Feb 16

We have a problem every time we speak to your support staff with them asking to log on to our server. We have asked for it to be noted that our server is stand alone and not connected to the internet. We have to inform you of this each time we speak, it should be noted against our account. – Do you have any other feedback on the support service received?

  • 7/10 – How good were we at understanding your problem?
  • 7/10 – How well did we keep you informed of the status of your call?
  • 8/10 – How satisfied were you with the overall support service provided?

01 Feb 16

Ronnie kept me up to speed with the progress of the issue and liaised with our IT department to ensure the issue was resolved as quickly as possible – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

01 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

01 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

01 Feb 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

29 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

28 Jan 16

Happy - Thanks – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

28 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

28 Jan 16

  • 9/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

27 Jan 16

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

27 Jan 16

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