Eureka Solutions Reviews
Based on 8958 reviews and 8955 ratings our customers rate us 9.7/10.
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 12.10.2017
Speedy resolution, thanks Kevin. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Zoe Irvine – 11.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Nicola Wagner – 11.10.2017
Jaclyn is always great to work with, understands the issues and resolves them quickly. A credit to the company. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Mark Logan – 11.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jodie Hughes – 10.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 10.10.2017
Quick & Efficient – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Linda Armour – 09.10.2017
- 10/10 – How good were we at understanding your problem?
- 7/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Robin – 06.10.2017
I was happy with Jaclyn resolving the issue once she was involved but Kevin was dealing with it initially and I had to chase it up. Support initially requested 25th Sept, chased up on 29th and actually resolved by Jaclyn on 4th Oct. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 2/10 – How well did we keep you informed of the status of your call?
- 5/10 – How satisfied were you with the overall support service provided?
Andrew – 06.10.2017
Great – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Craig – 06.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Matthew McGowan – 05.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Martin Mccrimmon – 05.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 05.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Alan Beardsworth – 04.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Gillian – 04.10.2017
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Liz Jackson – 03.10.2017
Hilary was very helpful and sorted my issue – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Gillian – 03.10.2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Rob – 03.10.2017
Sarah was very helpful fully understood the problem I had – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Ann Marie – 10/03/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 10/03/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Linda Earnshaw – 10/03/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Juraj Podsklan – 10/02/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Steve Mills – 10/02/2017
Support Provided by Kevin was excellent. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
martin mccrimmon – 09/29/2017
It took a little while for a response, but when engaged with the case, John went above and beyond what I would've expected from support to help out with this issue. Very pleased that he has been able to help out an employee with her issue directly. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 8/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Adrian – 09/29/2017
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
JItendra – 09/29/2017
- 8/10 – How good were we at understanding your problem?
- 8/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
David – 09/28/2017
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
stuart sharp – 09/28/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 09/28/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Emma Cox – 09/27/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
James Baldock – 09/26/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 09/26/2017
John was super helpful, thanks! :) – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amy Forrest – 09/26/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Emma Cox – 09/25/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Paul – 09/25/2017
The agent who dealt with my issue ( Kevin Cowgill ) as always dealt with it efficiently and professionally Kevin recognised the issue and rectified it within minutes , great service as always from Kevin. Many Thanks – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Jim Stark – 09/25/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Steve Mills – 09/22/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Adam Davies – 09/22/2017
- 8/10 – How good were we at understanding your problem?
- 8/10 – How well did we keep you informed of the status of your call?
- 8/10 – How satisfied were you with the overall support service provided?
Ben Thompson – 09/21/2017
YOU DO WHATS IT SAYS ON THE TIN – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
ROBERT MURRAY – 09/21/2017
You don't have an option for 11!!!! Over and beyond a high rating. Thank you so much Jaclyn. You have been an absolute star - so patient, understanding and simply fantastic! – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Vanessa – 09/21/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
James Baldock – 09/19/2017
Issue not resolved – Do you have any other feedback on the support service received?
- 4/10 – How good were we at understanding your problem?
- 7/10 – How well did we keep you informed of the status of your call?
- 3/10 – How satisfied were you with the overall support service provided?
Felix Haslimeier – 09/19/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
James Baldock – 09/18/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Adrian – 09/18/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
James Baldock – 09/18/2017
Sarah managed to provide a suitable solution that saved us from future issues. Thank you – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Amanda – 09/18/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Arran Slingsbt – 09/15/2017
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Adrian – 09/15/2017
- 9/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
Vicky Dakers – 09/14/2017
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