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Did not advise how to fix the problem then closed the call. I now have to chase it it up – Do you have any other feedback on the support service received?

  • 0/10 – How good were we at understanding your problem?
  • 3/10 – How well did we keep you informed of the status of your call?
  • 0/10 – How satisfied were you with the overall support service provided?

15/08/2014