No sooner of the phone and more problems the huge amount of time wasted on this data exchange system over the last few years is unbelievable be very wary before you submit to this system With simple sage issues these people are brilliant but as for the data exchange I wish I had never seen it falls far short of what was expected. – Do you have any other feedback on the support service received?
- 1/10 – How good were we at understanding your problem?
- 1/10 – How well did we keep you informed of the status of your call?
- 1/10 – How satisfied were you with the overall support service provided?
Charlie – 20/06/2018
Dear Charlie,
Thanks you for your feedback and we are really sorry and disappointed to hear that you are unhappy with Data Exchange for Sage 200 and it falls short of your expectations. As we have discussed we believe the way the system is being used is not best practice and causing real frustration which we can fully appreciated. We would be more than happy to again discuss our audit proposal to alleviate the frustration with your system.
Warmest regards,
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Eilish Young
Ronald Meldrum –