Les commentaires et feedback de Eureka Solutions sont hosté indépendamenet par CustomerSure

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Marcin Czerniawski – 03/03/2021

Pro-active and very helpful, thanks – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Andrew Murphie – 03/03/2021

Superb!!! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Claire – 03/03/2021

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ramana – 03/03/2021

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

ramana – 03/03/2021

Richard was very helpful – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
8/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Victoria – 03/03/2021

10/10 – How good were we at understanding your problem?
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Erich Felder – 03/03/2021

10/10 – How good were we at understanding your problem?
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Guy Wates – 02/03/2021

Excellent as always . – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gavin Richards – 01/03/2021

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

John Gray – 01/03/2021

10/10 – How good were we at understanding your problem?
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Christopher Adamson – 01/03/2021

Always a pleasure to speak and receive help from Rebecca, very knowledgeable, helpful and has a very good understanding of Netsuite! :-) – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Katia Pesaro – 26/02/2021

10/10 – How good were we at understanding your problem?
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Lorraine Phillips – 25/02/2021

10/10 – How good were we at understanding your problem?
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alek pinto – 25/02/2021

Very helpful and as we did not have the required licence for the process I was querying, I was provided with a full explanation and an alternative that we had access too. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Helen Benham – 25/02/2021

My query was very promptly referred to Netsuite to resolve and I was kept informed. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Helen Benham – 25/02/2021

10/10 – How good were we at understanding your problem?
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Charlotte Brill – 25/02/2021

What a star. Not only did Rebecca keep us updated while the system was down - but she took the time to fix an issue I was having with statements at the same time! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Helen Cruse – 25/02/2021

Rebecca fixed the WHOLE system! We are very grateful! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Helen Cruse – 25/02/2021

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ASA EKSTRAND – 24/02/2021

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Craig SHEARER – 24/02/2021

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Marta Meczynska – 24/02/2021

Excellent Service provided by Rebeca. She helped resolved the import issue file very patiently. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Sonia Sadaf – 23/02/2021

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Theresa Jennette – 23/02/2021

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Ella Pye – 23/02/2021

Very helpful as always – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Rachel Potter – 23/02/2021

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Alick Constable – 23/02/2021

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Richard Pye – 23/02/2021

Had a phone conversation on this call and it was really informative, friendly and helpful. Rebecca explained everything really well and made sure I understood everything, making sure I didn't have any additional queries before ending the call. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Helen Benham – 22/02/2021

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John Gray – 22/02/2021

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Carol Young – 22/02/2021

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Fiona Hawthorne – 19/02/2021

Just that the first time I sent an email request this was somehow missed, so it took a lot longer to get logged than usual, and I had to chase (but this seems to be an email issue rather than specifically aimed at Sarah) Sarah was good at getting me the info I needed, and providing the technical assistance where relevant. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
8/10 – How well did we keep you informed of the status of your call?
9/10 – How satisfied were you with the overall support service provided?

Ginene Meek – 19/02/2021

Excellent work, as always! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Gavin Richards – 19/02/2021

9/10 – How good were we at understanding your problem?
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Sonia Sadaf – 18/02/2021

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Josh Cobb – 18/02/2021

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Helen Benham – 17/02/2021

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ALINA – 17/02/2021

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Helen Benham – 17/02/2021

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Fiona Hawthorne – 16/02/2021

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Paul Zarifa – 16/02/2021

Great support from Amy and friendly. Sorted issue out in no time. Thanks – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Lesley Breen – 16/02/2021

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Carol Young – 16/02/2021

Very good service, kept me informed at every stage and it was resolved very quickly over all – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Helen Benham – 15/02/2021

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Mark Jones – 15/02/2021

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Andrew Black – 12/02/2021

Reza has helped so much with this! He's allowed me to provide a great service to our customers. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Jo Taylor – 12/02/2021

John was very, very helpful. Not only did he resolve my issue while I was on the phone he offered good advice on a future project, I now have a clearer understanding of who to speak to when we have scoped out our objectives. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Irene McAughey – 12/02/2021

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Kenneth Mackenzie – 12/02/2021

Rebecca is amazing and so helpful, she is full of knowledge, professional and very friendly too! :-) – Do you have any other feedback on the support service received?

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Katia Pesaro – 12/02/2021

Eureka Solutions Reviews

Based on 8116 reviews and 8113 ratings our customers rate us 9.7/10.

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