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Amy was very helpful. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Adam Smith – 05 Jul 22

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Craig SHEARER – 04 Jul 22

Dealt with by Darren Glover not Jaclyn but he is not on list. Reason for low scores - ticket raised 30th May, closed 30th June. Was previously asked for at Optimisation Day in March 22. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Jane Hogarth – 04 Jul 22

Hi Jane,

Thank you for your feedback, we would like to apologise about the delay in response to your ticket.
We will look into this internally to ensure this does not happen in future.
If you have any further issues please let us know.

Kind regards,
Jaclyn Quinn
Support Team Leader

Jaclyn Quinn – 29 Jul 22

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FIONA GIBSON – 04 Jul 22

Big thank you from myself and also Nick Randell, Very quick - spot on mate, Cheers, Oli – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Oliver Rhodes – 04 Jul 22

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Marcin Czerniawski – 04 Jul 22

10/10 – How good were we at understanding your problem?
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Nicole Williams – 28 Jun 22

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Fiona Clark – 27 Jun 22

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Drew – 24 Jun 22

9/10 – How good were we at understanding your problem?
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James White – 24 Jun 22

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Justyna Jedrzejczyk – 23 Jun 22

Damian was very helpful, polite and efficient. thank you! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

angela – 22 Jun 22

10/10 – How good were we at understanding your problem?
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F Thompson – 21 Jun 22

Very good service provided by Jonathan and helped solve the tax year issue. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Sonia Sadaf – 21 Jun 22

Fantastic customer service provided by Ross, as usual. thank you. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Kate Chmielewski – 20 Jun 22

10/10 – How good were we at understanding your problem?
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Andrew Henderson – 20 Jun 22

Excelent as always – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Gavin Richards – 20 Jun 22

Very good communications – Do you have any other feedback on the support service received?

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Janice Oliver – 17 Jun 22

Very good support and looked at all the options, despite it taking a bit of time - so THANK YOU – Do you have any other feedback on the support service received?

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Fiona Hesketh – 16 Jun 22

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Ian Webster – 16 Jun 22

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Donna Hamill – 16 Jun 22

Excellent service – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Jenny Shilton – 09 Jun 22

Excellent, quick response and resolved ! :) – Do you have any other feedback on the support service received?

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Ashley Thoms – 09 Jun 22

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savit amin – 08 Jun 22

Excellent as always. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Gavin Richards – 07 Jun 22

10/10 – How good were we at understanding your problem?
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Jonathan Meecham – 06 Jun 22

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asa ekstrand – 06 Jun 22

10/10 – How good were we at understanding your problem?
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Asa Ekstrand – 06 Jun 22

10/10 – How good were we at understanding your problem?
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John Gray – 02 Jun 22

10/10 – How good were we at understanding your problem?
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Lynne Lineen – 01 Jun 22

Thanks for guiding on how to mass update opportunities. – Do you have any other feedback on the support service received?

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Mohamad Azruddin Bani – 27 May 22

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Asa Ekstrand – 27 May 22

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Audrey – 27 May 22

10/10 – How good were we at understanding your problem?
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John Gray – 27 May 22

8/10 – How good were we at understanding your problem?
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M Fisher – 26 May 22

Always great service from Amy – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
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Jenny Shilton – 26 May 22

Fast, friendly and understanding. Excellent work! – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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Gregg Mather – 25 May 22

9/10 – How good were we at understanding your problem?
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Eilidh Mannion – 25 May 22

10/10 – How good were we at understanding your problem?
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Fraser Kidd – 24 May 22

10/10 – How good were we at understanding your problem?
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kevin lloyd – 24 May 22

9/10 – How good were we at understanding your problem?
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Marion Smith – 24 May 22

10/10 – How good were we at understanding your problem?
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Karen Martin – 23 May 22

Not exactly solved but work around found. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Gavin Richards – 23 May 22

Excellent as always – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
10/10 – How well did we keep you informed of the status of your call?
10/10 – How satisfied were you with the overall support service provided?

Gavin Richards – 23 May 22

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Craig SHEARER – 20 May 22

10/10 – How good were we at understanding your problem?
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Amy Gorman – 20 May 22

10/10 – How good were we at understanding your problem?
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Ayushi Sehmbi – 19 May 22

10/10 – How good were we at understanding your problem?
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Ayushi Sehmbi – 19 May 22

Issue dealt with promptly and professinally. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Nick Randell – 19 May 22

Amy emailed me full instructions for me to follow going forward, very helpful - as always. – Do you have any other feedback on the support service received?

10/10 – How good were we at understanding your problem?
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10/10 – How satisfied were you with the overall support service provided?

Nicola Wagner – 19 May 22

Eureka Solutions Reviews

Based on 8116 reviews and 8113 ratings our customers rate us 9.7/10.

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