Amy was really helpful. As I put in the support case on behalf of a colleague she was really good at keeping us both informed of progress and was very efficient in dealing with the case. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?