The issue has been persistent for quite some time now and it really affects the master report! This has been fixed now and it's such a relief! – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 9/10 – How satisfied were you with the overall support service provided?