Damian was great, friendly, informative and eager to help and offer advice even when the issue may not have been entirely in his scope or area of responsibility – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?