Katie Otterson was very professional throughout the time it took to resolve this. Communication was clear and concise informing us that it was being dealt with and literally i think within an hour or so it was resolved. Keep up the good work Eureka this is the kind of high standard that keeps customers like us happy. Thank you. Gary McCrae WB QHSE Department. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?