First support call wasn't registered or followed up on 17/01/2023 Second call on 18/01/2023 was registered and sorted. – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 9/10 – How satisfied were you with the overall support service provided?