Still is not not resolved – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 5/10 – How satisfied were you with the overall support service provided?
Ron Edwards – 25 Sep 19
Hi Ron,
Apologies, can you tell me which case this refers to please? Is it 112784?
I will open the case again and get a member of the team to contact you.
Best regards,
Ronnie
Ronald Meldrum
Support Manager
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Hi Ronnie,
Case no# 112784 is correct.
Thank you.
Ron
Ronald Meldrum –