Issue was urgent and was resolved by SAMS, but Eureka did respond and investigate in a quick manner. – Do you have any other feedback on the support service received?
- 7/10 – How good were we at understanding your problem?
- 8/10 – How well did we keep you informed of the status of your call?
- 8/10 – How satisfied were you with the overall support service provided?
A Beard – 24 May 19