Kevin was really helpful, explaining the cause of the issue, highlighting ways to fix it and avoid the same issue in the future to ensure our uptime remains high. Great service. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?