Whilst Sarah was a complete and utter star, I don't think Netsuite comprehended the severity of the problem. And whilst we have a resolution, Netsuite need to ensure that they discuss with HMRC the required working. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 10/10 – How satisfied were you with the overall support service provided?
Hel Cruse – 30 Jan 19
Hi Helene,
Thank you very much for your feedback.
Netsuite have confirmed they have spoken with HMRC and are working on a permanent resolution. As soon as we have any further information on this we will be in contact.
Best regards,
Ronald Meldrum –