Although eureka couldn’t fix my problem, Sarah took care of every need in speaking with another tech team to resolve this. Every effort was made by Sarah to try and resolve this. Every possibility was explored and for this Sarah done an excellent job. Well done – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?