Exemplary support from John. When the problem was not able to be corrected straight away, he made sure to contact me again before the close of business to solve the issue which was very much appreciated. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?