You don't have an option for 11!!!! Over and beyond a high rating. Thank you so much Jaclyn. You have been an absolute star - so patient, understanding and simply fantastic! – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?