thanks again to Hilary for resolving. Registered the issue last night before leaving the office and it was resolved on my return first thing this morning. If only everything else we encountered was as simple and efficient. keep it up. All the best. gary – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?