Very happy with Sarah resolving the issues in double quick time. had to put the pressure on after Hilary's recent excellent performances but Sarah is already moving up the leader board into second place. great stuff Eureka and Sarah. thanks again – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?