running out of superlatives to describe the service so i will keep it simple. We have a problem, we report it. Less than an hour later it is resolved with minimum fuss or interruption to our services. perfect. thanks – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?