Jaclyn was extremely helpful and efficient in resolving the issue we had. Further to that, the communication was first rate. Rather than just trying to resolve and leaving me wondering what was happening i was kept up to date with events. Thanks again – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?