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No problem with support given but I had actually resolved my own problem before support got back to me so my feedback would be that support could be provided more quickly – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 8/10 – How satisfied were you with the overall support service provided?

16 Nov 16