No on this occasion. But our Company are still awaiting a number of actions following a visit to our site recently. – Do you have any other feedback on the support service received?
- 6/10 – How good were we at understanding your problem?
- 7/10 – How well did we keep you informed of the status of your call?
- 7/10 – How satisfied were you with the overall support service provided?
Rachel Royal – 15 Nov 16
Hi Rachel,
As explained via our email conversation, the outstanding actions are being looked at between your colleague Louise and our Implementations team - and a meeting has been arranged to continue with these actions.
Many thanks,
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Ronald Meldrum
Ronald Meldrum –