Reza was excellent once the call was passed on to him, however the initial response was perhaps a little slow. – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 9/10 – How well did we keep you informed of the status of your call?
- 9/10 – How satisfied were you with the overall support service provided?
James Baldock – 24 May 16