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The request was not urgent as it was only for a template to be updated but was done within half an hour of me emailing - delighted at the extremely quick response to do this this. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

21 Mar 16