Really impressed with the speed of service - even for one marked as lower priority. Clear and helpful on the call - not just fixing the issue but showing how to solve future problems. – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 9/10 – How satisfied were you with the overall support service provided?