Ronald was an excellent help with this problem which I had been struggling with all morning. I was delighted that they found what the problem was and it was all resolved. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?