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Eureka Solutions Reviews

Based on 8333 reviews and 8330 ratings our customers rate us 9.7/10.

Excellent response to an ad hoc request – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/21/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/21/2021

Absolutely brill - first class Tony, really enjoyed the chat and discussions re BI & Excel. Thanks for getting a workaround for me :-) – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/20/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/20/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/19/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/19/2021

Very prompt, helpful reply – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/19/2021

Excellent service - great result and explanation of issue – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How satisfied were you with the overall support service provided?

10/19/2021

  • 10/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

10/19/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/18/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/15/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/15/2021

Daniel has been very helpful and patience helping me to understand the system. it has been so delightful to work with such an incredible consultant. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/15/2021

Thank you Tony for answering and resolving my query – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/14/2021

  • 10/10 – How good were we at understanding your problem?
  • 8/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

10/14/2021

great support from Adam – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/14/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/13/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/12/2021

My initial contact Martin was useless. Chris came on today and resolved the issue while I was still on the phone, excellent work Chris. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/11/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/08/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/07/2021

Excellent support from Tony Walker – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/07/2021

John always provides quick answers and solutions to any query he takes on from me. Really appreciative of his help, knowledge and ability to resolve or find resources to. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/06/2021

Very pleased with Service and support received today. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/04/2021

Many thanks for getting back to me so quickly - i.e. within the same day - much appreciated - Derek Marston, Interim Head of Finance & Compliance at Capital Credit Union - 04.10.2021 – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/04/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/01/2021

Always happy to help – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/01/2021

I would like to thank Mark for all his help in resolving the query I had over remittances . Mark was very helpful, knowledgeable and very patient with me, thank you – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/01/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

10/01/2021

Pleased with the speed and update of the progress with issue. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/30/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/29/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/29/2021

Very helpful, many thanks – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/28/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/27/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/24/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/23/2021

Dev was very helpful at finding the solution to my problem. – Do you have any other feedback on the support service received?

  • 9/10 – How good were we at understanding your problem?
  • 7/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

09/22/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/22/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?

09/20/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/20/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/17/2021

  • 9/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

09/17/2021

Great service - problem explained and solved – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/16/2021

  • 9/10 – How good were we at understanding your problem?
  • 9/10 – How well did we keep you informed of the status of your call?
  • 9/10 – How satisfied were you with the overall support service provided?

09/15/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/14/2021

Tremendously helpful! – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/14/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/14/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/10/2021

Fantastic customer service! – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/09/2021

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

09/08/2021

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