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  • 1/10 – How good were we at understanding your problem?
  • 6/10 – How well did we keep you informed of the status of your call?
  • 5/10 – How satisfied were you with the overall support service provided?

10 Dec 19

Person’s avatar

Hi Pinar,

I've tried to contact you on a few occasions but have been unable to speak with you.

Sorry to hear you did not have the greatest experience with our support team on this issue. If you're able to provide us with details as to what we could have done differently then that would be very helpful.

Best regards,
Ronnie

Ronald Meldrum –