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  • 0/10 – How good were we at understanding your problem?
  • 0/10 – How well did we keep you informed of the status of your call?
  • 0/10 – How satisfied were you with the overall support service provided?

– 13 Oct 14

Person’s avatar

Hi Andrew,

We apologise that your case was closed by mistake whilst the technician was updating your case history. Our technician called you as soon as they realised. We are glad that the problem has now been resolved.

Many thanks,
Mike

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Michael Hall

Michael Hall –