The problem wasn;t solved a such. The issue is the process won;t work with my new computer. I asked Chris to speak to Paul Howard about this in case there were any issues we may come across with our new computers. As at today Chris hasn;t calle Paul. Manyt hanks – Do you have any other feedback on the support service received?
- 8/10 – How good were we at understanding your problem?
- 8/10 – How well did we keep you informed of the status of your call?
- 8/10 – How satisfied were you with the overall support service provided?
Jackie – 02 Jul 14
Hi Jackie,
I have spoken with both our support team and Paul Howard from your end following this case.
Unfortunately the issue is relating to the compatibility of your new Windows Operating System and Microsoft Office with your existing version of Sage. The team have since contacted Paul and explained discussed the problem to try and avoid any future issues.
Please let me know if there is anything further I can assist with.
Many thanks,
.
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Stephen Murray
Stephen Murray –