Although the problem is being resolved each time I call unfortunately the problem keeps re-occuring. My problem is that I used to use two screens now my sceen is set to one but sage seems to want to still use two. This is causing me considerable loss of time when I want to change to another company. Sage won't allow this istruction as it says that there is an application still open. There has to be a better way to resolve this issue. Please contact me on Tuesday 14.01.13 – Do you have any other feedback on the support service received?
- 10/10 – How good were we at understanding your problem?
- 10/10 – How well did we keep you informed of the status of your call?
- 2/10 – How satisfied were you with the overall support service provided?
Pat Chisman – 13 Jan 14
Hi Pat, firstly I would like to thank you for taking the time to fill out our support surveys. We take all comments on board and aim to improve the support service we provide at all times. The problem you are having is a known issue with Sage and we have logged yourself as a contact on this problem. However as you know I have applied a work around to this for you so hopefully now you will no longer receive the problem. Once again thank you for the feedback.
Chris Duffy –