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As I said to Chris this BI report is supposed to make my job easier- todate it hasn't. The service with my querie was excellent no problems there – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

18 Oct 13