Tommy was great at evaluating a range of options with me, with the initial options exhausted Tommy worked to find a suitable outcome that solves our problem, and was friendly and helpful the whole time, accommodating of my schedule. – Do you have any other feedback on the support service received?

• 8/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?