I have dealt with Katie on a few queries, she is fab and always resolved. I did send over quite a puzzle this time to complete and thankfully she did a wonderful job to help us correct. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?