Chris did a lot of research and work in finding a solution to the issues at hand. Went through and tried multiple troubleshooting efforts while on phone with me to have real time ruling out of possible solutions. Found the final workthrough which succeeded. Many thanks to Chris. Did it all with a laugh and a joke with me as we tried, much appreciated. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 8/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?