Always find John to be great at understanding any issues we have and finding easy to implement changes to correct these. 1st rate support again in this instance – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?