This was a NetSuite problem with their database but Eureka kept us informed and also gave a link for us to check updates which was very useful! Thank you. – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?