Reece created the ticket and Chris resolved within the hour. I see U have Chris x2 so not sure which one dealt with ticket #166251 so assigned to Reece. I incorrectly opened the ticket with our IT partner last Friday and wanted resolution before going on holiday today. Success! – Do you have any other feedback on the support service received?

• 10/10 – How good were we at understanding your problem?
• 10/10 – How well did we keep you informed of the status of your call?
• 10/10 – How satisfied were you with the overall support service provided?