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John was very helpful in resolving the issue with our workflow - unfortunately due to our company's management changes, there was a lot to adjust but he resolved the issue very quickly and was kind enough to call me back to discuss his plan and asked for my thoughts. – Do you have any other feedback on the support service received?

  • 10/10 – How good were we at understanding your problem?
  • 10/10 – How well did we keep you informed of the status of your call?
  • 10/10 – How satisfied were you with the overall support service provided?

31 May 24