This issue has still not been resolved I still can not get on the workspace I asked about why has it been closed? – Do you have any other feedback on the support service received?

  • 8/10 – How good were we at understanding your problem?
  • 5/10 – How well did we keep you informed of the status of your call?
  • 2/10 – How satisfied were you with the overall support service provided?

21 Oct 22 Add public reply

  • Person’s avatar

    Hi Clare,

    Thank you for your feedback, it is much appreciated. I have spoken to the support rep who was handling this case who has advised that this was closed accidentally at our side and that he has since spoken to you and apologised for this. The case has been reopened and our support team are continuing to investigate this for you so will be in touch shortly with an update.

    Kind regards,
    Alyson McMenemy
    Customer Success Director

    Alyson McMenemy –