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The problem is not resolved as I can't log to support portal. My email is not recognised an Sam did not check that it worked before closing the case. – Do you have any other feedback on the support service received?

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– 01 Feb 22

Person’s avatar

Hi Chris,

Apologies for the confusion on this case.

I've spoken to Sam, the final step that needed to be completed for you, was an email to be sent, which allowed you to set your password for the customer portal, this has now been done.

We always appreciate your feedback, if you have any other queries or would like to discuss this further, please let us know.

Regards
John Eadie
Support Team Leader

John Eadie –