The problem hasn't been fixed. – Do you have any other feedback on the support service received?
Chris Plumb – 21 Jan 22
Thank you for your time earlier on the phone.
Apologies for the confusion on this case, I've had a chat to Dev and the rest of team, so we will make sure this type of situation does not happen again.
I am glad you and I were able to prove out that the original fix worked. I also hope I've provided a good solution to give you the ability to update the various incorrect formats.
If you have any other queries or suggestions, then please let us know.
Support Team Leader
John Eadie –