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The problem hasn't been fixed. – Do you have any other feedback on the support service received?

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– 21 Jan 22

Person’s avatar

Hi Chris,

Thank you for your time earlier on the phone.

Apologies for the confusion on this case, I've had a chat to Dev and the rest of team, so we will make sure this type of situation does not happen again.

I am glad you and I were able to prove out that the original fix worked. I also hope I've provided a good solution to give you the ability to update the various incorrect formats.

If you have any other queries or suggestions, then please let us know.

Regards
John Eadie
Support Team Leader

John Eadie –