Carolyn Warburton – 14 Jan 22
Thank you for your feedback on your support experience, we are sorry to hear of your dissatisfaction.
I have looked into this case further and I understand there were some delays in getting access to the server but I do apologise if you were not kept up to date during this time. We will take this on board and make sure this issue is addressed in future calls.
If you have any further comments please do not hesistate to get in touch.
Support Team Leader
Jaclyn Quinn –