Daniel did a great job, took the time to understand the issues and had the patience to let us trial over a protracted period due to work pressures at our end – Do you have any other feedback on the support service received?

• 9/10 – How good were we at understanding your problem?
• 9/10 – How well did we keep you informed of the status of your call?
• 9/10 – How satisfied were you with the overall support service provided?